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Photo by Angel Rodriguez


Find Your Energy at Vancouver Island’s Most Luxurious Spa

Our opulent Willow Stream Spa is truly a palace of pampering. From the minute you step into the lobby, with its turn-of-the-century elegant pillars, chandeliers and inlaid marble floors, you’ll know you’re in for indulgence of the royal kind. Renewal is our aim, so expect to leave rejuvenated, energized and ready to face whatever challenges life brings.

Our spa is open from 10:00am to 7:00pm Wednesday – Monday with a separate entrance on Humboldt Street.

Please note: Spas operating in the province of British Columbia are regulated by the College of Massage Therapists of BC and all guests and spa providers are still required to wear masks during spa treatments at this time.

Willow Stream Spa Services

Arrive early to slip into your plush robe, find your centre and take your sweet time with the complementary Spa Ritual: detox and relaxation in the steam room, Finnish-style sauna and mineral bath whirlpool. The spa offers a comprehensive menu of services: from re-energizing body scrubs and aromatherapy wraps, to massage, detox, regeneration, facials, manicures and pedicures. Inspired by the island, its pristine forests and ocean, we use only the finest in natural, locally sourced ingredients, like seaweed harvested from the Salish Sea.


Spa Ritual

All guests may enjoy our Spa Ritual – a Steam Inhalation Room, Finnish style Sauna, and soothing Mineral Bath. This experience is recommended prior to any spa treatment to prepare the body for total relaxation and nourishment, or to relax the body after exercise. The Spa Ritual is complimentary with every spa experience. We suggest:

  • 5 minutes in the Finnish Sauna
  • 5 minutes in the Inhalation Steam Room
  • 10 minutes in the Mineral Bath
  • 10 minute rest in our soothing Lounge

Hours & Events

Willow Stream Spa at The Empress includes a sauna, fitness centre, heated pool and whirlpool, and serene treatment rooms. The spa has five pedicure and three manicure stations. Hours of operation are Sunday to Thursday from 11:00am to 7:00pm. Contact us to arrange private spa retreats, bridal parties, fundraisers and events at 250-995-3651.

Read about our guests recent Willow Stream Spa Experiences:

Willow Stream Spa At The Fairmont Empress – Luxury, Peace And Calm For Dog-Tired Parents

Fairmont Empress Staycation: Girls Weekend

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